At Mikal Exposure, we are committed to delivering your photography equipment quickly, safely, and reliably. Please review our shipping terms below:
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeframe
Once processed, orders are typically delivered within:
- 3–5 business days for major cities
- 5–7 business days for other areas
- Remote locations may require 7–10 business days
Please note that delivery times may vary depending on your location, product availability, and courier efficiency.
3. Shipping Method
We use trusted third-party courier services to deliver your order. Our team ensures each package is securely packed to minimize the risk of damage during transit.
4. Shipping Charges
Shipping fees (if any) will be clearly stated during the checkout process. Free delivery may be offered during promotional campaigns.
5. Cash on Delivery (COD)
Mikal Exposure only supports Cash on Delivery (COD) as the payment method. Please ensure someone is available to receive and pay for the order at the delivery address.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email or SMS with tracking details, if applicable.
7. Delivery Issues
If your package is delayed, damaged, or lost in transit, please contact us immediately at [email protected]. We will coordinate with the courier service to resolve the issue as quickly as possible.
8. Delivery Attempts
Our delivery partners will attempt delivery up to two times. If the package is not accepted, it may be returned to us and the order may be canceled.
9. Contact Us
For any shipping-related inquiries or special delivery requests, please email us at: